Portage Fix Tell us about your project

Services / Website repairs

Six website repairs we make

Problems we find on real small-business sites, redrawn on a fictional business.

Sample contact details left in place

Before: the contact block of a fictional home-services site showing the website builder's samples: a 123-456 phone number, an info at mysite email and a street address in San Francisco.
Beforethe website builder's sample phone, email and address
After: the same block showing Call (705) 555-0142, book@rivetandalder.example and the opening hours.
Afterthe business's own details, each one tappable

Anyone who calls, writes or looks for the address from this block reaches nobody, so the form becomes the only way in.

A phone button that dials another number

A call-or-text block on a fictional home-services site, with an orange button reading (705) 555-0142.

On a phone, a tap starts a call abroad to a number that does not exist. The customer has to notice and type the number in.

A contact line on a fictional home-services site showing office@rivetandalder.example as a link.

The customer sees one address and writes to another. If that inbox is old or unwatched, the message is never read.

A contact button that goes nowhere

A section of a fictional home-services site with an orange Contact us today button.

The visitors most ready to get in touch press it and land on an error page instead of the contact page.

A desktop page shrunk onto a phone

Before: a fictional home-services site on a phone screen, its desktop layout shrunk so the text is tiny, with the phone number and the Contact Us link cut off at the right edge.
Beforethe desktop layout at 38 percent
After: the same site laid out for a phone, with readable text and a full-width Call (705) 555-0142 button.
Aftera phone layout, the number one tap away

The text shrinks to a few pixels and the menu's Contact Us link sits past the right edge, so phone visitors call the next business.

Template text still on the page

Before: an About us section on a fictional home-services site whose paragraph is still the website builder's sample text, inviting the owner to click and add their own.
Beforethe website builder's sample paragraph
After: the same section with a short paragraph about the crew, how bookings work and how they leave a job.
Aftera paragraph about the business

A visitor reading about the business meets the website builder's instructions instead, and wonders whether anyone minds the site.